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On-Demand Event
Duration: 1 Hour
Your company’s new product is ready to ship—but where is the documentation? If your business is like most, you can’t scale your staff to match aggressive release dates, nor do you have mechanisms in place to handle obstacles like seamless translation into multiple languages. And you are painfully aware that every day the product doesn’t ship is a loss of revenue!
Register now to watch a panel of leading product documentation experts—including information architecture guru Dr. JoAnn Hackos—and gain insights into dynamic publishing solutions adopted by Fortune 500 companies to control operational efficiencies, improve production cycles and reduce overhead.
John Waddell from Micron Technology—the world’s leading provider of advanced semiconductor solutions—examines the causes and conditions that drove the semiconductor giant to adopt a single-source information model and outline the benefits of content re-use, including:
- Faster time-to-market by leveraging content re-use across the enterprise
- Lower product documentation and localization costs
- Optimal operational efficiencies to improve content quality and consistency
- Improved review and approval cycles via global collaboration
Don’t miss this valuable chance to learn how you can help your management team solve the pains of product documentation and positively impact your organization’s bottom line.
 
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Dr. JoAnn Hackos
Founder and Director,
Center for Information-Development Management (CIDM)
Dr. JoAnn Hackos is founder of Center for Information-Development Management (CIDM), a membership organization focused on content-management and information-development best practices. For more than 25 years, Dr. Hackos has addressed global audiences on subjects ranging from content and project management, effective interfaces and information, minimal information products, web-based information, to managing the information design and development process. Dr. Hackos and colleagues are called upon by executives worldwide to consult on strategies for content management, development and organizational management, product interface design, and tools and technology selection.
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John Waddell
MarCom Publications Group Manager
Micron Technology
John Waddell joined Micron Technology in 1999 and worked as a technical writer in both the Quality Assurance and Marketing Communications Departments. In his current role, he manages the MarCom Publications Group, which is responsible for writing, editing and publishing a wide range of technical and marketing material to print and to the Web. He has more than 12 years of technical writing experience and a Bachelor of Arts degree in English literature.
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Chip Gettinger
Vice President,
Services & Support
Astoria Software
Chip joined Astoria at its inception and has over 20 years experience working with content management, authoring and publishing tools. Chip works closely with industry organizations, partners and customers leading the adoption of the Darwin Information Typing Architecture (DITA), an open source XML based architecture used for dynamic production and publication of technical documentation, and is a member of the international consortium OASIS (Organization for the Advancement of Structured Information Standards).
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